FDA Adverse Event Malfunction Summary report: N

RDS3 DOCKING STATION

MDR report key: 4201507 · Received September 17, 2014

Report

Report Number
2031172-2014-00191
Event Type
Malfunction
Date Received
September 17, 2014
Date of Event
August 8, 2014
Report Date
August 18, 2014
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K110028
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE WAS EVALUATED. UPON RECEIVING, A HOLE WAS OBSERVED ON THE TOP PLASTIC HOUSING OF THE RDS, APPEARING TO BE CAUSED BY BURNING AND MELTING. INTERNAL INSPECTION SHOWED NO SIGNS OF FLUID INGRESS, BUT REVEALED THAT C135 ON THE SYSTEM BOARD WAS BURNT. THE RDS WAS CONNECTED TO AC POWER WITH A DOCKED RADICAL-7 HANDHELD IN PLACE, AND THE AC INDICATOR WAS ILLUMINATED. THE HANDHELD WAS ABLE TO POWER ON AND COMMUNICATE WITH THE RDS AND WAS ABLE TO ENGAGE IN MONITORING ACTIVITIES. THE UNITS RAN FOR FOUR (4) HOURS WITH NO POWER FAILURE OBSERVED DURING THE TIME. A SERVICE HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER FOUR (4) MONTHS WITH NO PREVIOUS REPORTED ISSUES PRIOR TO THIS REPORTED EVENT. UPDATED 510(K) NUMBER TO K110028. UPDATED MANUFACTURE DATE TO 03/26/2014.

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RETURNED TO MASIMO FOR EVALUATION. WHEN THE INVESTIGATION IS COMPLETE, A FOLLOW UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER FOUND A BURNT RDS-DS DOCKING STATION. NO PATIENT INCIDENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
577196 RDS3 DOCKING STATION OXIMETER DQA MASIMO CORPORATION 20874

Patients

Seq Age Sex Outcome Treatment
1