FDA Adverse Event Malfunction Summary report: N

DIMENSION XPAND PLUS WITH HM

MDR report key: 4201339 · Received October 27, 2014

Report

Report Number
1226181-2014-00540
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
September 30, 2014
Report Date
September 30, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SD, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SIEMENS HEADQUARTERS SUPPORT CENTER (HSC) WAS CONTACTED BY THE CUSTOMER. THE HSC EVALUATED THE INSTRUMENT DATA AND DETERMINED THAT THE IOC COMMUNICATION ERROR WAS DUE TO OVERHEATING OF THE INSTRUMENT'S HEAT TORCH ELEMENT. THE HSC INSTRUCTED THE CUSTOMER TO REPLACE THE HEAT TORCH. THERE WAS NO OTHER DAMAGE OR INJURY CAUSED BY THE OVERHEATED HEAT TORCH ELEMENT. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED SMOKE BEING EMITTED FROM A DIMENSION XPAND PLUS WITH HM INSTRUMENT DURING THE TIME WHEN THE INSTRUMENT DISPLAYED AN INPUT/OUTPUT COMPARATOR (IOC) COMMUNICATION ERROR. THERE WAS NO HARM OR INJURY TO THE OPERATOR OR LABORATORY PERSONNEL DUE TO SMOKE COMING FROM THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683163 DIMENSION XPAND PLUS WITH HM CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION XPAND PLUS WITH HM

Patients

Seq Age Sex Outcome Treatment
1