FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4201178 · Received October 27, 2014

Report

Report Number
2032227-2014-42797
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
September 25, 2014
Report Date
September 25, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH PROTRUDED AND OR LOOSE DRIVE SUPPORT DISK, MINOR SCRATCHED DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS, BROKEN RESERVOIR TUBE LIP, AND MISSING END CAP STICKER. THE DEVICE WAS UNABLE TO PRIME DURING THE PRIME TEST DUE TO PROTRUDED AND OR LOOSE DRIVE SUPPORT DISK. NO COMPROMISED FORCE SENSOR SYSTEM ALARMS NOTED. THE DEVICE ALARMED MOTOR ERROR DURING THE BASIC OCCLUSION TEST DUE TO PROTRUDED AND OR LOOSE DRIVE SUPPORT DISK.

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP WAS RECEIVING AN A33 ALARM. HER BLOOD GLUCOSE WAS 300MG/DL AT THE TIE OF REPORTING. SHE STATED THAT HER INSULIN PUMP WAS GETTING STUCK IN THE REWIND AND PRIME SEQUENCE. THE INSULIN PUMP IS BEING RETURNED. NO ADDITIONAL INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
682614 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754WWB

Patients

Seq Age Sex Outcome Treatment
1