FDA Adverse Event Injury Summary report: N

UNICEL DXC 800 PRO SYNCHRON SYSTEM

MDR report key: 4200441 · Received October 24, 2014

Report

Report Number
2050012-2014-00478
Event Type
Injury
Date Received
October 24, 2014
Date of Event
October 1, 2014
Report Date
October 1, 2014
Manufacturer
BECKMAN COULTER
Product Code
CGA
PMA / PMN Number
K103842
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND EVALUATED THE INSTRUMENT. THE FSE FOUND THE ACCUSENSE GLUCOSE OXYGEN SENSOR ELECTRODE DAMAGED CAUSED BY CUSTOMER USE ERROR. THE CUSTOMER HAD INCORRECTLY INSTALLED THE ACCUSENSE GLUCOSE OXYGEN SENSOR ELECTRODE DURING MAINTENANCE. THE FSE REPLACED THE ACCUSENSE GLUCOSE OXYGEN SENSOR ELECTRODE TO RESOLVE THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING AN ERRONEOUSLY LOW GLUM (GLUCOSE) RESULT FOR ONE (1) PATIENT, INVOLVING THE UNICEL DXC 800 PRO SYNCHRON SYSTEM. THE RESULT WAS QUESTIONED WHEN THERE WAS A DISCREPANCY BETWEEN THE UNICEL DXC 800 PRO SYNCHRON SYSTEM RESULT AND AN ALTERNATE METHODOLOGY. THE CUSTOMER REPEATED THE SAMPLE ON ANOTHER UNICEL DXC SYSTEM AND OBTAINED A HIGHER GLUM RESULT. THE ERRONEOUSLY LOW GLUM RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE PATIENT RECEIVED AN IV (INTRAVENOUS) DUE TO THE ERRONEOUSLY LOW GLUM RESULT. QUALITY CONTROL WAS WITHIN LABORATORY'S ESTABLISHED RANGES ON THE DAY OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
678949 UNICEL DXC 800 PRO SYNCHRON SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE CGA BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other