FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4200422 · Received September 17, 2014

Report

Report Number
2032227-2014-23868
Event Type
Malfunction
Date Received
September 17, 2014
Date of Event
August 18, 2014
Report Date
August 18, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED HIS INSULIN PUMP IS ALARMING NO DELIVERY. HE JUST SPOKE WITH SOMEONE FROM HELP LINE AND HIS DEVICE WAS WORKING FINE, SO CUSTOMER RECONNECTED TO THE DEVICE. THE DEVICE ALARMED NO DELIVERY AGAIN. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. THE ALARM WAS CLEARED WITH THE ESC AND ACT BUTTON. THE CONNECTION WAS VERIFIED. INSULIN EXITED THE TUBING WHEN CUSTOMER MANUALLY PUSHED IT WITH A PLUNGER. CUSTOMER REINSERTED THE RESERVOIR AND RAN A MANUAL PRIME AND THE DEVICE DID NOT ALARM NO DELIVERY. CUSTOMER WAS ADVISED THE DEVICE IS WORKING AS DESIGNED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
575453 530G INSULIN PUMP OZO MEDTRONIC MINIMED MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 34 YR