FDA Adverse Event Malfunction Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 4200242 · Received October 22, 2014

Report

Report Number
3007981285-2014-10255
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 25, 2014
Report Date
September 25, 2014
Manufacturer
TANDEM DIABETES CARE INC.
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM PUMP USER GUIDE STATES THAT THE AUTO-OFF FEATURE CAN BE SET UP TO 24 HOURS OR OFF. THE PRODUCT HAS NOT RETURNED FOR EVAL. SHOULD NEW RELEVANT INFO BECOME AVAILABLE A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE AUTO-OFF ALARMS. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER INDICATED THAT THE AUTO-OFF FEATURE WAS SET TO FIVE HOURS. CUSTOMER INDICATED THE SETTING WOULD BE CHANGED. THERE WAS NO IMPACT TO CUSTOMER'S BLOOD GLUCOSE LEVEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
673789 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE INC. 004628

Patients

Seq Age Sex Outcome Treatment
1 56 YR