FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4200162 · Received October 21, 2014

Report

Report Number
1052693-2014-00436
Event Type
Malfunction
Date Received
October 21, 2014
Date of Event
September 19, 2014
Report Date
December 15, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4). MANUFACTURER ACKNOWLEDGES LATENESS OF THE REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION ((B)(6) 2014).

Additional Manufacturer Narrative · 1

(B)(4) INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: STRIP ISSUE OR USER HAS LOW GLUCOSE VALUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". LAST 4 TESTS IN MEMORY: "LO", 120MG/DL, 114MG/DL, 104MG/DL. PERFORMED BACK TO BACK BLOOD TESTS, RESULTS WERE 96 AND 108MG/DL. CUSTOMER'S NORMAL GLUCOSE RANGE IS 110-120MG/DL FASTING AND 120-130MG/DL 2 HOURS AFTER EATING. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO." LAST 4 TESTS IN MEMORY: "LO", 120 MG/DL, 114 MG/DL, AND 104 MG/DL. PERFORMED BACK TO BACK BLOOD TESTS, RESULTS WERE 96 AND 108 MG/DL. CUSTOMER'S NORMAL GLUCOSE RANGE IS 110-120 MG/DL FASTING AND 120-130 MG/DL 2 HOURS AFTER EATING. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
670368 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PP1502

Patients

Seq Age Sex Outcome Treatment
1 0 YR