FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4200156 · Received October 21, 2014

Report

Report Number
1052693-2014-00439
Event Type
Malfunction
Date Received
October 21, 2014
Date of Event
September 18, 2014
Report Date
December 15, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED. MANUFACTURER ACKNOWLEDGES LATENESS OF THE REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION ((B)(4) 2014).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 110-125 MG/DL. PERFORMED BACK TO BACK BLOOD TESTS WITH RESULTS OF 210 AND 211 MG/DL. CUSTOMER STATES HE TESTED BEFORE HE TOOK INSULIN AND IT WAS 210 MG/DL, THEN WAITED 2 HOURS LATER AND TESTED AGAIN AND RECEIVED A RESULT OF 210 MG/DL. BAED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE RESULT IN QUESTION (210) AND THE LOWEST NORMAL RESULT (110) IS LOCATED IN ZONE B/C. LAST 5 RESULTS IN MEMORY ARE 128 MG/DL, 302 MG/DL, 124 MG/DL, 164 MG/DL AND 175 MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 110-125MG/DL. PERFORMED BACK TO BACK BLOOD TESTS WITH RESULTS OF 210 AND 211MG/DL. CUSTOMER STATES THAT HE TESTED BEFORE HE TOOK INSULIN AND IT WAS 210MGD/L, THEN WAITED 2 HOURS LATER AND TESTED AGAIN AND RECEIVED A RESULT OF 210MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE RESULT IN QUESTION (210) AND THE LOWEST NORMAL RESULT (110) IS LOCATED IN ZONE B/C. LAST 5 RESULTS IN MEMORY ARE 128MG/DL, 302MG/DL, 124MG/DL, 164MG/DL, AND 175MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
670367 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR1811

Patients

Seq Age Sex Outcome Treatment
1 0 YR