FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4193633 · Received October 22, 2014

Report

Report Number
2032227-2014-41328
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 23, 2014
Report Date
September 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A NO DELIVERY ALARM ON THE INSULIN PUMP. CUSTOMER'S MOTHER STATED THAT THEY ALSO RECEIVED A MOTOR ERROR ALARM AND THAT THE ALARM WAS CLEARED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 335 MG/DL. CUSTOMER CHECKED THE DATE AND IT SEEMED TO WORK. CUSTOMER WENT TO BOLUS AND HIS BLOOD GLUCOSE LEVEL WAS STARTING TO CLIMB AGAIN. TROUBLESHOOTING WAS OFFERED BUT THE CUSTOMER'S MOTHER DECLINED. CUSTOMER'S MOTHER STATED THAT SHE CHANGED OUT EVERYTHING EXCEPT THE RESERVOIR AND THE INSULIN. CUSTOMER'S MOTHER STATED THAT SHE IS GOING TO CHANGE OUT THE RESERVOIR AND ATTEMPT TO DELIVER AGAIN. CUSTOMER'S MOTHER WILL CALL BACK IF AN ALARM RECURS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
672594 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAS

Patients

Seq Age Sex Outcome Treatment
1 16 YR