FDA Adverse Event Malfunction Summary report: N

RADIOLUCENT-DRIVE

MDR report key: 4193607 · Received October 22, 2014

Report

Report Number
8030965-2014-01589
Event Type
Malfunction
Date Received
October 22, 2014
Report Date
February 11, 2013
Manufacturer
SYNTHES GMBH
Product Code
HWE
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL NARRATIVE: SYNTHES IS SUBMITTING THIS REPORT AS A RESULT OF REMEDIATION ACTIVITIES RELATED TO SYNTHES SERVICE AND REPAIR FILES LEGACY REVIEW/REMEDIATION PROTOCOL-COMPLAINT HANDLING AND MDR REPORTING. DEVICE LISTED IN THIS REPORT IS USED FOR TREATMENT, NOT DIAGNOSIS. ANY ADDITIONAL INFORMATION RECEIVED REGARDING THIS EVENT AFTER FILING THIS REPORT SHALL BE FILED ON A SUPPLEMENTAL MDR. DURING PRE-REPAIR ASSESSMENT PERFORMED BY A TECHNICIAN, FUNCTIONAL TESTING WAS PERFORMED AND REVEALED THE COUPLING TOOL SIDE WAS WORN OUT. THIS WAS ATTRIBUTED TO FAULTY CARE AND MAINTENANCE. THE COMPUTER COMPONENTS WERE REPLACED. THE DEVICE WAS REPAIRED AND RETURNED TO THE CUSTOMER ON (B)(4) 2013. MANUFACTURING DATE FOR THIS DEVICE IS UNAVAILABLE. PLACEHOLDER.

Description of Event or Problem · 1

DEVICE WAS RETURNED FOR SERVICE. DURING THE SERVICE TECHNICIAN FOUND THAT THE DRILL BIT WAS BROKEN. THIS IS REPORT 1 OF 1 FOR COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671435 RADIOLUCENT-DRIVE HWE SYNTHES GMBH 6878

Patients

Seq Age Sex Outcome Treatment
1