FDA Adverse Event Malfunction Summary report: N

CENTRALINK DATA MANAGEMENT SYSTEM

MDR report key: 4193325 · Received October 22, 2014

Report

Report Number
2432235-2014-00611
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 26, 2014
Report Date
September 26, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JQP
PMA / PMN Number
510(K)EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS TECHNICAL APPLICATION SPECIALIST (TAS) WAS DISPATCHED TO THE CUSTOMER SITE. THE TAS SPECIALIST DETERMINED THAT THE ISSUE WAS CAUSED BY A CHANGE IN THE REPORTING RANGES THAT THE TAS HAD PREVIOUSLY MADE. THE TAS CHANGED THE ANION GAP CALCULATION SO THAT IT WOULD NOT CALCULATE IF A RESULT HAD A COMPARATOR. THE TAS ALSO MADE CHANGES TO THE ADVIA 1800 LINEARITY AND CONFIGURED A LOW LIMIT FOR CO2. THE CAUSE OF THE ANION GAP BEING CALCULATED WHEN IT SHOULD NOT HAVE WAS DUE TO A CONFIGURATION ISSUE. THE CENTRALINK DATA MANAGEMENT SYSTEM IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED.

Description of Event or Problem · 1

THE OPERATOR OF A CENTRALINK DATA MANAGEMENT SYSTEM CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) BECAUSE AN ANION GAP HAD BEEN CALCULATED FOR A PATIENT SAMPLE WHEN IT SHOULD NOT HAVE BEEN CALCULATED. THE ADVIA 1800 INSTRUMENT HAD PRODUCED A RESULT OF 7.2 FOR CARBON DIOXIDE (CO2), WHICH WAS BELOW THE CO2 DETECTION LIMIT OF 10 ON THE CENTRALINK. THE CO2 RESULT WAS TRANSMITTED TO THE CENTRALINK AS <10 AND AN ANION GAP OF 25 WAS CALCULATED. BASED ON THE PATIENT'S SODIUM, CHLORIDE, AND CO2 VALUES, THE CUSTOMER KNEW THAT THE RESULT OF 25 WAS INCORRECT. THE SAMPLE WAS REPEATED FOR CO2 ON THE INSTRUMENT AND RESULTED AS 6.2, WHICH WAS ALSO TRANSMITTED TO THE CENTRALINK AS <10. THE CENTRALINK PRODUCED AN INCORRECT ANION GAP VALUE OF 25 A SECOND TIME, WHICH WAS REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE CENTRALINK DATA MANAGEMENT SYSTEM CALCULATING AN ANION GAP RESULT WHEN IT SHOULD NOT HAVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671183 CENTRALINK DATA MANAGEMENT SYSTEM DATA MANAGEMENT SYSTEM JQP SIEMENS HEALTHCARE DIAGNOSTICS INC. CENTRALINK DATA MANAGEMENT SYSTEM

Patients

Seq Age Sex Outcome Treatment
1