FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4193239 · Received October 22, 2014

Report

Report Number
2032227-2014-36795
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 21, 2014
Report Date
September 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.(B)(4)

Additional Manufacturer Narrative · 1

THE INSULIN PUMP FAILED TO VIBRATE DURING THE SELF TEST DUE TO A BROKEN RED WIRE. NO AUDIO ANOMALY WAS NOTED. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, A CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND A MISSING END CAP STICKER.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER IS HAVING PROBLEMS WITH HER INSULIN PUMP'S ALARM. HER INSULIN PUMP IS SET TO VIBRATE AND SHE REPORTED THAT HER PUMP WAS NOT VIBRATING. THE CUSTOMER WAS ASSISTED IN PERFORMING SELF TEST AND THE PUMP DID NOT VIBRATE DURING SELF TEST. BLOOD GLUCOSE LEVEL WAS NOT REPORTED. THE PRODUCT WAS RETURNED. NOTHING FURTHER TO REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
672247 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 22 YR