FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4193026 · Received October 22, 2014

Report

Report Number
2032227-2014-41770
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 23, 2014
Report Date
September 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM. THE INSULIN PUMP HAS MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Description of Event or Problem · 1

CUSTOMER REPORTED A BUTTON ERROR ALARM. HE ALSO STATED ALL HIS BUTTONS WERE UNRESPONSIVE, EXCEPT FOR THE UP ARROW. THE CUSTOMER'S BLOOD GLUCOSE WAS 264 MG/DL. THE CUSTOMER COULD NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE ALARM. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION IS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671402 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 41 YR