FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4193024 · Received October 22, 2014

Report

Report Number
2032227-2014-41768
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 23, 2014
Report Date
September 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH AN INTERMITTENT BUTTON, DUE TO CORRODED KEYPAD TRACES. NO DISPLAY RAMPING ON IT OWN ANOMALY NOTED. INSULIN PUMP RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW, BROKEN RESERVOIR TUBE LIP AND CRACKED BELT CLIP SLOT.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

CUSTOMER'S WIFE REPORTED THAT SHE WAS UNABLE TO EXIT THE BOLUS DELIVERY SCREEN. THE WIFE THEN REPORTED THE ACT BUTTON WAS STUCK AND THAT THE INSULIN PUMP WAS SWITCHING FROM THE REWIND COMPLETE SCREEN TO THE BOLUS DELIVERY SCREEN WITHOUT ANY TOUCH FROM THE CUSTOMER. THE CUSTOMER'S BLOOD GLUCOSE WAS 207 MG/DL. THE WIFE COULD NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE KEYPAD ISSUES. THE CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671987 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 64 YR