FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4193007 · Received October 22, 2014

Report

Report Number
2032227-2014-41604
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 23, 2014
Report Date
September 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT IS REPORTED THAT A CUSTOMER CALLED IN COMPLAINING THAT THE ADHESIVE TAPE CONNECTING THE PUMP DOES NOT WORK. CUSTOMER ALSO ASKED QUESTIONS ON LOW SUSPEND ALERTS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT RECORDED. THE CUSTOMER WAS ASSISTED WITH THE ISSUES. THE INSULIN PUMP WORKS AS DESIGNED. NO FURTHER ASSISTANCE NEEDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
672517 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 55 YR