FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4192686 · Received October 22, 2014

Report

Report Number
2032227-2014-41114
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 21, 2014
Report Date
September 22, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE UP ARROW BUTTON DID NOT RESPOND DUE TO CORRODED KEYPAD TRACES. NO NUMBER ANOMALY WAS NOTED ON THE DISPLAY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, A CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, A BROKEN RESERVOIR TUBE LIP AND A CRACKED RESERVOIR TUBE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEY PRESSED ACT AND THE NUMBERS ON THE INSULIN PUMP BEGUN TO SCROLL. CUSTOMER REMOVED THE BATTERIES FOR TWENTY MINUTES AND THE BUTTONS WERE THEN UNRESPONSIVE. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 220 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
672951 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAL

Patients

Seq Age Sex Outcome Treatment
1 41 YR