FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4192682 · Received October 22, 2014

Report

Report Number
2032227-2014-41107
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 22, 2014
Report Date
September 22, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ALL OF THE BUTTONS FUNCTIONED PROPERLY AND NO DAMAGE WAS NOTED ON THE KEYPAD ASSEMBLY. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE RESERVOIR WAS NOT ADVANCING TO REWIND DESPITE TRYING MULTIPLE TIMES. IT WAS NOTED THAT THERE MAY BE A KEYPAD ISSUE. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 126 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
673329 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 47 YR