FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4192647 · Received October 22, 2014

Report

Report Number
2032227-2014-41105
Event Type
Malfunction
Date Received
October 22, 2014
Date of Event
September 22, 2014
Report Date
September 22, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD NO BUTTON RESPONSE DUE TO A FLATTENED ESCAPE AND ACT BUTTON DOME SWITCH. NO GRINDING NOISE COULD BE VERIFIED DUE TO THE UNRESPONSIVE BUTTONS. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT WHEN SHE GOES THROUGH THE FILL TUBING PROCESS THE INSULIN PUMP STOPS AND THE CUSTOMER HEARS A GRINDING NOISE. CUSTOMER ALSO MENTIONED THAT THE ACT BUTTON ON THE INSULIN PUMP WAS DIFFICULT TO PRESS. CUSTOMER STATED THAT HER BLOOD GLUCOSE READINGS IN THE MORNING WERE 138 MG/DL, HOWEVER, THE INSULIN PUMP READ 60 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
671414 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 61 YR