FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4191378 · Received October 21, 2014

Report

Report Number
2531779-2014-29861
Event Type
Malfunction
Date Received
October 21, 2014
Report Date
October 7, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE REPORTER CONTACTED ANIMAS ALLEGING THE KEYPAD WAS DAMAGED. THERE WAS NO ALLEGATION OF A KEYPAD TACTILE RESPONSE ISSUE.

Additional Manufacturer Narrative · 1

THE DEVICE HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

PRODUCT ANALYSIS: THE DEVICE WAS RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 02/05/2014 WITH THE FOLLOWING FINDINGS: THE KEYPAD WAS FOUND TO BE MISSING. EVALUATION REVEALED THAT THE OK KEYPAD BUTTON WAS INTERMITTENTLY RESPONSIVE. THERE WAS EVIDENCE OF KEYPAD CONTAMINATION FOUND UNDER OK KEY CONTACT. UNRELATED TO THE COMPLAINT, THE DISPLAY WAS FOUND TO BE DIM AND DISCOLORED. THE BOLUS BUTTON COVER WAS TORN AND MISSING THE WHITE SLUG.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS ALLEGING A KEYPAD ISSUE: TACTILE CHANGES/UNRESPONSIVE. THERE IS NO INDICATION THAT THE PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. NO ADDITIONAL INFORMATION WAS PROVIDED AND TROUBLESHOOTING COULD NOT BE COMPLETED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE REMAINED UNRESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
669264 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 20 YR