FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4191279 · Received October 21, 2014

Report

Report Number
2032227-2014-41557
Event Type
Malfunction
Date Received
October 21, 2014
Date of Event
September 22, 2014
Report Date
September 22, 2014
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT TEST, OPERATING CURRENTS, SELF TEST AND OFF NO POWER TEST. NO BLANK DISPLAY NOTED. UNIT WAS MONITORED AND NO MISSING SEGMENT DURING TESTING. UNIT RECEIVED CRACKED CASE AT DISPLAY WINDOW CORNER.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

(B)(6): CUSTOMER SAID THAT THE PUMP SCREEN WAS BLANK BUT WHEN SHE PRESSED THE BUTTON FOR AN EASY BOLUS IT SCREEN WOULD COME BACK ON BUT THER WOULD BE BLACK LINES WHERE THE NUMBER WAS SUPPOSED TO BE. INQUIRED WHAT LED UP TO THE COMPLAINT. CUSTOMER RESPONSE: SCREEN BLANK, BLANK DISPLAY T/S PER DOP. PATIENT'S BG IS 217 MG/DL. EXPLAINED THE POSSIBLE CAUSES OF BLANK DISPLAY. ADV TO DISCONNECT FROM THE PUMP. CUSTOMER IS NOT CALLING BACK AFTER RECEIVING A NEW BATTERY CAP. INQUIRED...

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
669515 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MMT-723RNAB A000290053

Patients

Seq Age Sex Outcome Treatment
1 19 YR