FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML MMT-332A

MDR report key: 4190553 · Received October 21, 2014

Report

Report Number
3004209178-2014-93627
Event Type
Malfunction
Date Received
October 21, 2014
Date of Event
July 3, 2014
Report Date
July 3, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT IS REPORTED THAT A CUSTOMER RECEIVED A NO DELIVERY ALARM FROM THEIR INSULIN PUMP DURING BOLUS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS AT 152 MG/DL. THE CUSTOMER WAS HELPED WITH TROUBLE SHOOTING AND IT TURNS OUT THAT THE INSULIN PUMP WORKS PERFECTLY FINE AND THAT THE ISSUES REVOLVED AROUND A USER ERROR. THE CUSTOMER WAS SENT A NEW INFUSION SET. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
667313 RESERVOIR 3ML MMT-332A RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A HG033G9

Patients

Seq Age Sex Outcome Treatment
1 58 YR