FDA Adverse Event Malfunction Summary report: N

CAD

MDR report key: 4190333 · Received October 21, 2014

Report

Report Number
8030965-2014-01499
Event Type
Malfunction
Date Received
October 21, 2014
Report Date
December 21, 2012
Manufacturer
SYNTHES GMBH
Product Code
HWE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL NARRATIVE: SYNTHES IS SUBMITTING THIS REPORT AS A RESULT OF REMEDIATION ACTIVITIES RELATED TO SYNTHES SERVICE AND REPAIR FILES LEGACY REVIEW/REMEDIATION PROTOCOL-COMPLAINT HANDLING AND MDR REPORTING. DEVICE LISTED IN THIS REPORT IS USED FOR TREATMENT, NOT DIAGNOSIS. ANY ADDITIONAL INFORMATION RECEIVED REGARDING THIS EVENT AFTER FILING THIS REPORT SHALL BE FILED ON A SUPPLEMENTAL MDR. THE 510K#: DEVICE IS NOT DISTRIBUTED IN THE UNITED STATES, BUT IS SIMILAR TO DEVICE MARKETED IN THE USA. DURING PRE-REPAIR ASSESSMENT PERFORMED BY TECHNICIAN, NOTED THAT THE FORWARD DIRECTION TRIGGER WAS BLOCKED. THE POOR PERFORMANCE WAS ATTRIBUTED TO NORMAL WEAR. IT WAS ALSO FOUND THAT THE DEVICE LACKED MAINTENANCE, AND/OR HAD NOT BEEN PROPERLY SERVICED. MAINTENANCE OF THE DEVICE WAS PERFORMED AND THE DEVICE WAS RETURNED TO THE CUSTOMER ON (B)(4) 2012. PLACEHOLDER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE IS A PARTIAL OBSTRUCTION NOT ALLOWING THE TRIGGER TO COMPLETELY RETURN DURING THE FORWARD STROKE. THIS IS REPORT 1 OF 1 FOR EVENT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
667522 CAD HWE SYNTHES GMBH 3937

Patients

Seq Age Sex Outcome Treatment
1