FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 4190282 · Received October 21, 2014

Report

Report Number
1826988-2014-00369
Event Type
Malfunction
Date Received
October 21, 2014
Date of Event
September 29, 2014
Report Date
September 29, 2014
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF HI ON THE CONTOUR METER, RE-TESTED USING A DIFFERENT BOTTLE OF STRIPS ON THE SAME METER AND THE READING WAS 94MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "D" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN THE TEST STRIPS FOR EVALUATION. A NEW KIT WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
668718 CONTOUR BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7080G 4BJ3D03

Patients

Seq Age Sex Outcome Treatment
1