FDA Adverse Event Malfunction Summary report: N

WHITESTAR SIGNATURE SYSTEM

MDR report key: 4183232 · Received October 17, 2014

Report

Report Number
3006695864-2014-00462
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
October 9, 2014
Report Date
October 9, 2014
Manufacturer
ABBOTT MEDICAL OPTICS
Product Code
HQC
PMA / PMN Number
K060366
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PATIENT INFORMATION WAS NOT PROVIDED AS TO NO IMPACT OR NO INJURY WAS REPORTED. THE CATEGORIES FOR OUTCOMES ATTRIBUTED TO ADVERSE EVENT. THE CATEGORIES ARE NOT APPLICABLE TO THE EVENT AS IT PERTAINS TO A PRODUCT PROBLEM. THE PHACOEMULSIFICATION MACHINE WAS EXAMINED AND TESTED AT THE CUSTOMER LOCATION BY AN AMO FIELD SERVICE SPECIALIST (FSS). THE FSS WAS NOT ABLE TO CONFIRM OR DUPLICATE THE REPORTED ISSUE DESCRIBED BY THE ACCOUNT. THE FSS PROACTIVELY REPLACED THE HARD DRIVE. THE FSS PERFORMED A FIELD SERVICE CHECKLIST. THE FSS PERFORMED A SOFTWARE UPGRADE AND PERFORMED ALL CALIBRATIONS. THE SYSTEM WAS VERIFIED FOR ALL MODES OF OPERATIONS. THE SYSTEM MET AMO SPECIFICATIONS. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT MEDICAL OPTICS AT THIS TIME HAS BEEN SUBMITTED. PLACEHOLDER.

Description of Event or Problem · 1

THE SURGERY CENTER REPORTED DURING A CATARACT PROCEDURE, THE PHACOEMULSIFICATION UNIT INTERMITTENTLY LOCKED UP. WOULD NOT GO INTO PHACO MODE. THE SURGERY CENTER USED A BACKUP MACHINE TO COMPLETE THE PROCEDURE. THE SURGERY CENTER INDICATED THERE WAS A DELAY TIME OF TWENTY MINUTES TO BRING UP THE BACKUP UNIT. THERE WAS NO CONSEQUENCE TO THE PATIENT. NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
661120 WHITESTAR SIGNATURE SYSTEM SIGNATURE HQC ABBOTT MEDICAL OPTICS NGP680300

Patients

Seq Age Sex Outcome Treatment
1