FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4183088 · Received October 17, 2014

Report

Report Number
2032227-2014-40089
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 19, 2014
Report Date
September 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED THE RESET ERROR TEST WITH NO ERROR ALARM. THE INSULIN PUMP WAS MONITORED FOR SEVERAL DAYS AND NO BLANK DISPLAY WAS NOTED. THE INSULIN PUMP HAD NORMAL OPERATING CURRENTS AND NO DAMAGE WAS FOUND ON THE ISOLATION TAPE. THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS, A CRACKED RESERVOIR TUBE LIP, AND A SCRATCHED RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED AN ERROR AND HAD A BLANK DISPLAY. THE BLOOD GLUCOSE READING WAS 78 MG/DL. THE CUSTOMER STATED THAT THE BLANK SCREEN OCCURRED DURING A BOLUS ATTEMPT, AND AFTER SHE REMOVED THE BATTERY, SHE RECEIVED THE ALARM. THE INSULIN PUMP HAD EXPERIENCED AN UNEXPECTED RESTART. UPON TROUBLESHOOTING, IT WAS FOUND THAT THE DISPLAY DID NOT RETURN. ADVISED REPLACEMENT OF THE INSULIN PUMP. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
660555 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 40 YR