FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4183051 · Received October 17, 2014

Report

Report Number
2032227-2014-39999
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 15, 2014
Report Date
September 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHES ON THE DISPLAY WINDOW AND A SCRATCHED RESERVOIR TUBE WINDOW. THE VISUAL INSPECTION SHOWED THAT THE DAMAGE TO THE LCD SCREEN WAS A SCRATCH AND NOT A CRACK AS REPORTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Description of Event or Problem · 1

CUSTOMER REPORTED THERE WAS A CRACK ON HIS INSULIN PUMP'S SCREEN. HE STATED THE CRACK WAS AT THE RIGHT CORNER OF HIS SCREEN. THE CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. HE WAS UNAWARE OF HOW THE DAMAGE HAD OCCURRED. THE CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
661935 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 51 YR