FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4181498 · Received October 17, 2014

Report

Report Number
2032227-2014-39593
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 18, 2014
Report Date
September 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED HAVING HIGH BLOOD GLUCOSE FOR THE PAST THREE DAYS. THE CUSTOMER REPORTED RECEIVING A NO DELIVERY ALARM. SHE THEN STATED SHE WOULD HAVE HIGH BLOOD GLUCOSE DESPITE BOLUSING FOR HER FOOD. THE CUSTOMER BELIEVED HER BASAL RATES WAS NOT BEING DELIVERED TO HER. SHE ALSO STATED SHE HAD ALREADY TROUBLESHOOTED FOR THE INSULIN PUMP TWO DAYS PRIOR. SHE ALSO REPORTED OBSERVING NO INSULIN BEING DELIVERED TO HER FOR HER BASAL RATES. THE CUSTOMER DECLINED TO TROUBLESHOOT. CUSTOMER'S BLOOD GLUCOSE WAS 280 MG/DL. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
660036 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAH

Patients

Seq Age Sex Outcome Treatment
1 11 YR