FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4181473 · Received October 17, 2014

Report

Report Number
2032227-2014-39584
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 14, 2014
Report Date
September 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A NO DELIVERY ALARM AND HAD CHANGED INFUSION SETS ABOUT 4-5 TIMES SINCE SUNDAY BUT COULD NOT FIND ANY PROBLEM WITH THE INFUSION SET OR RESERVOIR. CUSTOMER STATED THERE WERE CONSTANT NO DELIVERY ALARMS DURING BOLUS/BASAL. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 134 MG/DL. CUSTOMER WAS UNABLE TO TROUBLESHOOT BECAUSE SHE WAS USING AN OLD EXPIRED RESERVOIR. CUSTOMER WILL CALL BACK TO ORDER NEW SUPPLIES AFTER A VISIT TO THE DOCTOR ON 09/29/2014. CUSTOMER DOES NOT WANT TO RETURN THE RESERVOIR FOR ANALYSIS. EMERGENCY SUPPLIES WILL BE SENT UNTIL THE CUSTOMER SEES THE DOCTOR. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
660002 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A H7574528

Patients

Seq Age Sex Outcome Treatment
1 39 YR