FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4181471 · Received October 17, 2014

Report

Report Number
2032227-2014-39581
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 18, 2014
Report Date
September 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP RECEIVED WITH CURRENTS IN SPECIFICATIONS. NO UNEXPECTED LOW BATTERY ALARM. THE DEVICE HAD MINOR SCRATCHED LCD WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Description of Event or Problem · 1

THE CUSTOMER REPORTED RECEIVING A LOW BATTERY ALARM. HE HAD REPLACED HIS BATTERY AND NOW HIS INSULIN PUMP WOULD NOT TURN ON. THE CUSTOMER STATED HE HAD TRIED 9 DIFFERENT BATTERIES. THE CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. HE ALSO REPORTED THAT HIS BATTERY DOES NOT LAST MORE THAN A WEEK. CUSTOMER ALSO REPORTED THAT HE DID NOT RECEIVE A WEAK BATTERY ALERT. THE CUSTOMER REQUESTED A NEW INSULIN PUMP. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
661218 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 37 YR