FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4181440 · Received October 17, 2014

Report

Report Number
2032227-2014-39539
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
September 18, 2014
Report Date
September 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT IS REPORTED THAT A CUSTOMER HAD ISSUES WITH THEIR INSULIN PUMP NOT COMMUNICATING WITH THE METER. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS AT 272 MG/DL. THE CUSTOMER WAS TOLD THAT WE WOULD SEND A REQUEST FOR HER TO BE DELIVERED A NEW PUMP BUT IN THE MEANWHILE THE CUSTOMER WAS ASSISTED WITH SETTING THE PUMP. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
660694 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 59 YR