FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4181317 · Received October 17, 2014

Report

Report Number
2032227-2014-39634
Event Type
Malfunction
Date Received
October 17, 2014
Date of Event
June 12, 2013
Report Date
June 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PUMP PASSED DISPLACEMENT TEST, REWIND, BASIC OCCLUSION, OCCLUSION,PRIME/A33 AND NO DELIVERY TESTS. NO EXCESSIVE "NO DELIVERY" ALARM NOTED. UNIT PASSED SELF TEST AND NO UNEXPECTED A64 ALARM NOTED. UNABLE TO DOWNLOAD HISTORY FILE USING CARELINK PRO DUE TO A47 ALARM FOUND IN ALARM HISTORY SCREEN. A47 ALARM DUE TO CORRUPTED HISTORY FILE. UNIT HAD CRACKED BELT CLIP SLOT AT BATTERY TUBE THREADS AREA AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING A FAILED SELF TEST ALARM ON HIS INSULIN PUMP. THE CUSTOMER'S BLOOD GLUCOSE WAS 167 MG/DL. HE ALSO REPORTED THAT THE ALARM OCCURS AT EXACTLY 10:01 EVERYDAY. HE STATED THE ALARM DID NOT OCCUR DURING THE REWIND/PRIME SEQUENCE. IT WAS ALSO FOUND A NO DELIVERY ALARM OCCURRED DURING TROUBLESHOOTING. TROUBLESHOOTING FOUND THE INSULIN WAS ABLE TO EXIT, BUT THE INSULIN PUMP ALARMED NO DELIVERY. IT WAS ALSO FOUND THE INSULIN PUMP ALARMED NO DELIVERY DURING A MANUAL PRIME. THE CUSTOMER WAS ADVISED TO REPLACE HIS INSULIN PUMP. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
661241 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 19 YR