FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4180719 · Received August 2, 2014

Report

Report Number
3004209178-2014-89126
Event Type
Malfunction
Date Received
August 2, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO., JUNCOS
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFO WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP PASSED DISPLACEMENT TEST, BASIC OCCLUSION TEST AND PRIME TEST. INSULIN PUMP RECEIVED WITH STUCK IN MOTOR ERROR ALARM LOOP DURING BOLUS DELIVERY. INSULIN PUMP WAS UNABLE TO TEST EXCESSIVE NO DELIVERY TEST DUE TO MOTOR ERROR ALARM. UNABLE TO VERIFY EXCESSIVE NO DELIVERY ALARM DUE TO MOTOR ERROR ALARM. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. THE MOTOR MAY HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THE INSULIN PUMP ALARMED FOR MOTOR ERROR AND NO DELIVERY. BLOOD GLUCOSE READING AT THE TIME WAS 147 MG/DL. CUSTOMER MENTIONED THAT THE PISTON WILL NOT PUSH RESERVOIR AND IT IS STUCK IN THE CHAMBER. ADVISED THE CUSTOMER THAT THE INSULIN PUMP WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
452823 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO., JUNCOS MMT-523LNAS

Patients

Seq Age Sex Outcome Treatment
1 72 YR