THE EMAX 2 PLUS SYSTEM
Report
- Report Number
- 1045834-2014-13337
- Event Type
- Malfunction
- Date Received
- October 17, 2014
- Report Date
- November 20, 2012
- Manufacturer
- DEPUY SYNTHES POWER TOOLS
- Product Code
- HBC
- PMA / PMN Number
- PK080802
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
ADDITIONAL NARRATIVE: SYNTHES IS SUBMITTING THIS REPORT AS A RESULT OF REMEDIATION ACTIVITIES RELATED TO SYNTHES SERVICE AND REPAIR FILES LEGACY REVIEW/REMEDIATION PROTOCOL-COMPLAINT HANDLING AND MDR REPORTING. DEVICE LISTED IN THIS REPORT IS USED FOR TREATMENT, NOT DIAGNOSIS. ANY ADDITIONAL INFORMATION RECEIVED REGARDING THIS EVENT AFTER FILING THIS REPORT SHALL BE FILED ON A SUPPLEMENTAL MDR. DURING PRE-REPAIR ASSESSMENT PERFORMED BY A TECHNICIAN, FUNCTIONAL TESTING WAS PERFORMED AND REVEALED THE DEVICE SHOWED SIGNS OF WATER DAMAGE AND WAS NOT FUNCTIONING PROPERLY. THIS WAS ATTRIBUTED TO IMPROPER MAINTENANCE OF THE DEVICE. DEVICE WAS REPLACED AND RETURNED TO THE CUSTOMER.
DEVICE WAS RETURNED FOR AN UNKNOWN REASON. DURING SERVICE, TECHNICIAN FOUND THAT HOSE WAS DAMAGED. THIS IS REPORT 1 OF 1 FOR COMPLAINT (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 663172 | THE EMAX 2 PLUS SYSTEM | MOTOR, DRILL, ELECTRIC | HBC | DEPUY SYNTHES POWER TOOLS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |