FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 4180516 · Received October 17, 2014

Report

Report Number
3004209178-2014-19883
Event Type
Malfunction
Date Received
October 17, 2014
Report Date
October 10, 2014
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 37754, SERIAL# (B)(4), PRODUCT TYPE: RECHARGER. PRODUCT ID 37746, SERIAL# (B)(4), PRODUCT TYPE: PROGRAMMER, PATIENT. PRODUCT ID 3778-60, SERIAL# (B)(4), IMPLANTED: (B)(6) 2013, PRODUCT TYPE: LEAD. PRODUCT ID 3778-60, SERIAL# (B)(4), IMPLANTED: (B)(5) 2013, PRODUCT TYPE: LEAD. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE IMPLANTABLE NEUROSTIMULATOR (INS) WOULDN¿T CHARGE BECAUSE ¿NOTHING WAS WORKING.¿ THE PATIENT HAD BEEN HAVING AN ISSUE ¿TRYING TO FIND THE INS¿ 6-8 MONTHS AGO. THE PATIENT HAD MET WITH A MANUFACTURER REPRESENTATIVE ¿OVER AND OVER AGAIN¿ TO REPROGRAM THE INS BECAUSE THE PATIENT¿S STIMULATION WAS ¿BOTHERING THE PATIENT.¿ THE PATIENT¿S HEALTHCARE PROVIDER (HCP) HAD DECIDED TO MEDICATE THE PATIENT RATHER THAN DEAL WITH THE STIMULATION THERAPY. THE PATIENT WAS ¿DEPRESSED ABOUT IT¿ AND HAD FELT LIKE THE STIMULATION WAS SHOCKING, RATHER THAN HELPING. THE PATIENT HAD THEN DECIDED TO QUIT USING THE INS, BUT NEEDED IT AGAIN AT THE TIME OF THIS REPORT. THE PATIENT HAD LAST FELT STIMULATION APPROXIMATELY 5 MONTHS AGO. THE PATIENT HAD LAST CHARGED THE INS APPROXIMATELY 5 MONTHS AGO. AN OVERDISCHARGE WAS SUSPECTED. THE PATIENT HAD AN APPOINTMENT SCHEDULED WITH THE HCP FOR THE (B)(6). NO INTERVENTIONS OR OUTCOME WERE REPORTED REGARDING THIS EVENT. FURTHER FOLLOW-UP IS BEING CONDUCTED TO OBTAIN THIS INFORMATION. IF ADDITIONAL INFORMATION IS RECEIVED, A FOLLOW-UP REPORT WILL BE SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
663128 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1 00033 YR