FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 HEMATOLOGY ANALYZER

MDR report key: 4173730 · Received October 15, 2014

Report

Report Number
1061932-2014-02603
Event Type
Malfunction
Date Received
October 15, 2014
Date of Event
September 17, 2014
Report Date
September 17, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON 09/18/2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND CONFIRMED HIGH MEAN CELL VOLUME (MCV) RESULTS ALONG WITH AN ERROR CONDITION OF VOTE OUT (NON-NUMERIC TEST RESULTS) FOR WHITE BLOOD CELL (WBC) AND RED BLOOD CELL (RBC) PARAMETERS. THERE WERE BUBBLES IN THE WBC DILUENT DISPENSER AND THE RINSING TO THE WBC BATH WAS NOT ADEQUATE. THE WBC DILUENT DISPENSER WAS REPLACED, RESOLVING THE EVENT. BECKMAN COULTER (BEC) INTERNAL IDENTIFIER FOR THE REPORT IS (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED RESULTS FOR THE MEAN CELL VOLUME (MCV) AND MEAN CELL HEMOGLOBIN CONCENTRATION (MCHC) WERE ERRONEOUSLY HIGH WHEN USING THE COULTER LH 780 HEMATOLOGY ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS REPORTED OUT OF THE LABORATORY ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
655944 COULTER LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1