FDA Adverse Event Malfunction Summary report: N

CNS-9700

MDR report key: 4173596 · Received September 10, 2014

Report

Report Number
8030229-2014-00049
Event Type
Malfunction
Date Received
September 10, 2014
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
PMA / PMN Number
K023475
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ERROR MESSAGES INDICATIVE OF A HARD DRIVE (HDD) FAILURE. DEFECTIVE DEVICE REQUESTED FOR REPAIR AND FAILURE INVESTIGATION.

Additional Manufacturer Narrative · 1

DEVICE AVAILABLE FOR EVALUATION. DEVICE EVALUATED BY MANUFACTURER. THE CENTRAL MONITORING SYSTEM (CNS) HAS A BLUE SCREEN, AND THERE WAS NO CAUSAL EVENT AS FAR AS THE CUSTOMER KNOWS. UPON REBOOT THE SCREEN STATES SHOWING AN "INACCESSIBLE BOOT DEVICE" MESSAGE. DEFECTIVE DEVICE REQUESTED FOR FAILURE INVESTIGATION. ERROR MESSAGES INDICATIVE OF A HARD DRIVE (HDD) FAILURE. THE UNIT WAS EVALUATED AND THE REPORTED PROBLEM WAS DUPLICATED. HARD DISK DRIVE NEEDED TO BE REPLACED. THE UNIT ALSO BOOTED UP WITH A WARNING SOUND, AND THE CPU FAN WAS RUNNING INTERMITTENTLY. THE CPU FAN WITH HEAT SINK NEEDED TO BE REPLACED FOR THAT PROBLEM. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR PART 803.56 IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
559820 CNS-9700 CENTRAL MONITOR SYSTEM MHX NIHON KOHDEN CORPORATION

Patients

Seq Age Sex Outcome Treatment
1