FDA Adverse Event Malfunction Summary report: N

SYMBIQ SCHANNEL 3.01

MDR report key: 4173521 · Received October 10, 2014

Report

Report Number
9615050-2014-05583
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
January 1, 2014
Report Date
September 23, 2014
Manufacturer
HOSPIRA HOLDINGS DE COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
Z-0069-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION FOUND THE TOUCHSCREEN DID NOT RESPOND WHEN PRESSED ALONG THE RIGHT SIDE AND CENTER OF THE LCD TOUCHSCREEN DISPLAY. FURTHER TESTING FOUND EVIDENCE OF CORROSION DUE TO FLUID INGRESS ON THE LOWER LEFT, AND RIGHT BOTTOM CORNER ON THE TOUCHSCREEN AND FRONT BEZEL, WHICH MAY HAVE CONTRIBUTED TO THE CUSTOMER'S REPORT AND ALTERED THE CHARACTERISTICS OF THE TOUCHSCREEN. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THE DEVICE TOUCHSCREEN WOULD NOT CALIBRATE. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPARTMENT FOR AN UNSPECIFIED REASON. NO INFORMATION WAS PROVIDED; THEREFORE, SPECIFIC PATIENT INFORMATION, PUMP PROGRAMMING, OR EVENT DETAILS WERE NOT AVAILABLE. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. DURING TESTING AT THE USER FACILITY THE DEVICE TOUCHSCREEN WOULD NOT CALIBRATE. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643156 SYMBIQ SCHANNEL 3.01 80 FRN HOSPIRA HOLDINGS DE COSTA RICA LTD. NA

Patients

Seq Age Sex Outcome Treatment
1