FDA Adverse Event Malfunction Summary report: N

SYMBIQ DCHANNEL 3.01

MDR report key: 4173488 · Received October 10, 2014

Report

Report Number
9615050-2014-05580
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
January 1, 2014
Report Date
September 23, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
Z-0070-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION FOUND THE DEVICE POWERED ON NORMALLY AND PASSED THE SELF TEST; HOWEVER, THE DEVICE TOUCHSCREEN WAS NOT RESPONSIVE WHEN THE KEYS WERE PRESSED. THIS WAS DUE TO CONTAMINATION ON THE BOTTOM OF THE TOUCHSCREEN CAUSED BY FLUID INGRESS WHICH ALTERED THE CHARACTERISTICS OF THE TOUCH SCREEN. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFO KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THE DEVICE TOUCHSCREEN WOULD NOT CALIBRATE. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPT FOR AN UNSPECIFIED REASON. NO INFO WAS PROVIDED; THEREFORE, SPECIFIC PT INFO, PUMP PROGRAMMING, OR EVENT DETAILS WERE NOT AVAILABLE. THERE WERE NO REPORTS OF ANY ADVERSE PT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. DURING TESTING AT THE USER FACILITY, THE DEVICE DID NOT PASS THE TOUCHSCREEN TEST AND THE DEVICE TOUCHSCREEN WOULD NOT CALIBRATE. NO ADDITIONAL INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643229 SYMBIQ DCHANNEL 3.01 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK