FDA Adverse Event Malfunction Summary report: N

SYMBIQ DCHANNEL 3.01

MDR report key: 4173262 · Received October 10, 2014

Report

Report Number
9615050-2014-05586
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 22, 2014
Report Date
September 22, 2014
Manufacturer
HOSPIRA HOLDINGS DE COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
Z-0070-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION AT THE SERVICE CTR FOUND THE DEVICE TOUCHSCREEN RESPONDED; HOWEVER, THE KEYS WERE OUT OF ALIGNMENT. A REVIEW OF THE DEVICE HISTORY INDICATED BUTTON ID: INVALID AND A TOUCHSCREEN: FAIL ERROR CODES. THE PROBABLE CAUSE WAS DUE TO CONTAMINATION FOUND ON THE BOTTOM OF THE TOUCHSCREEN CAUSED BY FLUID INGRESS. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFO KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THAT, DURING PREVENTATIVE MAINTENANCE TESTING AT THE USER FACILITY, THE DEVICE EXPERIENCED A "TOUCHSCREEN FAILURE" AND THE TOUCHSCREEN WOULD NOT CALIBRATE. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. NO ADDITIONAL INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643048 SYMBIQ DCHANNEL 3.01 80FRN FRN HOSPIRA HOLDINGS DE COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA