FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4172424 · Received October 9, 2014

Report

Report Number
1052693-2014-00401
Event Type
Malfunction
Date Received
October 9, 2014
Date of Event
September 13, 2014
Report Date
December 17, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 79-131 MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (454) AND THE LOWEST NORMAL RESULT (79) IS LOCATED IN ZONE D. LAST 5 RESULTS IN MEMORY ARE 454 MG/DL, 311 MG/DL, 237 MG/DL, AND 282 MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 79-131MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (454) AND THE LOWEST NORMAL RESULT (79) IS LOCATED IN ZONE D. LAST 5 RESULTS IN MEMORY ARE 454MG/DL, 103MG/DL, 311MG/DL, 237MG/DL, AND 282MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
636963 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR1814

Patients

Seq Age Sex Outcome Treatment
1 0 YR