FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 4172418 · Received October 9, 2014

Report

Report Number
1052693-2014-00403
Event Type
Malfunction
Date Received
October 9, 2014
Date of Event
September 13, 2014
Report Date
December 15, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:USER HAS LOW GLUCOSE VALUE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CALLER STATES NORMALLY RANGES SHOULD BE AROUND 120-140MG/DL. LAST 5 BLOOD RESULT IN MEMORY: "LO", "LO", "LO", 122MG/DL AND 83MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. CALLER STATES NORMALLY RANGES SHOULD BE AROUND 120-140MG/DL. LAST 5 BLOOD RESULT IN MEMORY: "LO", "LO", "LO", 122MG/DL AND 83MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
636793 TRUE2GO BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUE2GO N/A

Patients

Seq Age Sex Outcome Treatment
1 0 YR