FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4170838 · Received October 14, 2014

Report

Report Number
2032227-2014-37848
Event Type
Malfunction
Date Received
October 14, 2014
Date of Event
September 15, 2014
Report Date
September 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THEIR DEVICE WAS CALIBRATING INCORRECTLY AND ALARMING LOW SUSPEND. ASSISTED CUSTOMER WITH PROGRAMMING DEVICE AND TROUBLESHOOTING. CUSTOMER STATES THAT THE SENSOR WOULD INFORM THEM THEY WERE EITHER HIGH OR LOW, WHEN THEY WERE ACTUALLY STABLE. CUSTOMER STATED THEY DO NOT RECALL ANY SIGNIFICANT EVENTS THAT LED TO THE ALARM OR IF THE DEVICE HAD BEEN DROPPED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 130 MG/DL AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
648932 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 10 YR