FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4170389 · Received October 14, 2014

Report

Report Number
2032227-2014-37782
Event Type
Malfunction
Date Received
October 14, 2014
Date of Event
September 15, 2014
Report Date
September 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD WEAK SIGNAL AND CUSTOMER HAD LOW BLOOD GLUCOSE. CUSTOMER STATED THAT SHE WAS RECEIVING WEAK SIGNAL, CALIBRATION ERROR AND CHANGE SENSOR. TROUBLESHOOTING WAS DONE FOR WEAK SIGNAL. CUSTOMER'S BLOOD GLUCOSE WAS 35 MG/DL. CUSTOMER TREATED WITH YOGURT AND GLUCOSE TABLETS. CUSTOMER HAD LOW BLOOD GLUCOSE AND AFTER RECHECKING HER BLOOD GLUCOSE IS NOW IN EIGHTIES. CUSTOMER DECLINED TO TROUBLESHOOT FOR LOW BLOOD GLUCOSE. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
651230 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 48 YR