FDA Adverse Event Malfunction Summary report: N

CARTO® 3 SYSTEM

MDR report key: 4164352 · Received October 10, 2014

Report

Report Number
3008203003-2014-00064
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 19, 2014
Report Date
September 19, 2014
Manufacturer
BIOSENSE WEBSTER (ISRAEL) LTD.
Product Code
DQK
PMA / PMN Number
K133916
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE HARDWARE INVESTIGATION HAS BEGUN BUT IT HAS NOT BEEN COMPLETED AT THIS TIME. MANUFACTURER'S REFERENCE # (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). IT WAS REPORTED THAT A PATIENT UNDERWENT A SUPRAVENTRICULAR TACHYCARDIA PROCEDURE WITH A CARTO® 3 SYSTEM AND NOISE WAS OBSERVED ON ALL CHANNELS. THE PIN BOX WAS REPORTED TO BE FAULTY, CAUSING NOISE ON ALL CHANNELS AND IN BOTH SYSTEMS, EP RECORDING AND CARTO 3. THE PROCEDURE WAS COMPLETED CONVENTIONALLY WITH NO PATIENT CONSEQUENCES. THE PHYSICIAN DID NOT HAVE AN AVAILABLE SIGNAL TO MONITOR PATIENT'S HEART RHYTHM. DUE TO THIS, IT WAS DETERMINED FOR THIS EVENT TO BE REPORTABLE. THE INVESTIGATIONAL ANALYSIS HAS BEEN COMPLETED. THE ACCOUNT RECEIVED A NEW PIN BOX. THE PROBLEM WAS RELATED TO DEFECTIVE PIN BOX. THE SYSTEM IS READY TO USE AND FUNCTIONAL. A DEVICE HISTORY RECORD (DHR) REVIEW WAS PERFORMED BY THE MANUFACTURER AND NO ANOMALIES WERE NOTED IN MANUFACTURING OR SERVICING OF THIS EQUIPMENT. MANAGEMENT IS NOTIFIED OF FAILURE ANALYSIS THROUGH THE MONTHLY TRENDING REPORTS. NO SIGNIFICANT TRENDS HAVE BEEN IDENTIFIED AT THIS TIME; THEREFORE NO CAPA ACTIVITY IS REQUIRED. THE CUSTOMER COMPLAINT WAS CONFIRMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A PATIENT UNDERWENT A SUPRAVENTRICULAR TACHYCARDIA PROCEDURE WITH A CARTO® 3 SYSTEM AND NOISE WAS OBSERVED ON ALL CHANNELS. THE PIN BOX WAS REPORTED TO BE FAULTY, CAUSING NOISE ON ALL CHANNELS AND IN BOTH SYSTEMS, EP RECORDING AND CARTO 3. THE PROCEDUE WAS COMPLETED CONVENTIONALLY WITH NO PATIENT CONSEQUENCES. THE PHYSICIAN DID NOT HAVE AN AVAILABLE SIGNAL TO MONITOR PATIENT'S HEART RHYTHM. DUE TO THIS, IT WAS DETERMINED FOR THIS EVENT TO BE REPORTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644423 CARTO® 3 SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER (ISRAEL) LTD. M-4800-01

Patients

Seq Age Sex Outcome Treatment
1