FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4163510 · Received October 10, 2014

Report

Report Number
2032227-2014-36401
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 11, 2014
Report Date
July 26, 2016
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM DURING TESTING. WE WERE UNABLE TO PERFORM ANY TESTS DUE TO BUTTONS UNRESPONSIVE. THE INSULIN PUMP WAS RECEIVED WITH BROKEN BATTERY TUBE THREAD, CRACKED RESERVOIR TUBE LIP, CRACKED RESERVOIR TUBE, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, CRACKED ON DISPLAY WINDOW, MISSING END CAP STICKER, AND MINOR SCRATCHES ON DISPLAY WINDOW NOTED. NO MOISTURE DAMAGE NOTED ON ELECTRONICS ASSEMBLY.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP RETURNED A BUTTON ERROR ALARM. CUSTOMER STATED THAT THE INSULIN PUMP MAY HAVE RECENTLY BEEN EXPOSED TO SWEAT. BLOOD GLUCOSE LEVEL WAS 116 MG/DL AT THE TIME OF THE CALL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
639150 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-722LNAL

Patients

Seq Age Sex Outcome Treatment
1 34 YR