FDA Adverse Event Malfunction Summary report: N

CAPTURE-R SELECT

MDR report key: 4162162 · Received October 10, 2014

Report

Report Number
1034569-2014-00178
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 11, 2014
Report Date
October 9, 2014
Manufacturer
IMMUCOR, INC.
Product Code
KSZ
PMA / PMN Number
BK040024
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IMMUCOR TECHNICAL SUPPORT USED A REMOTE ELECTRONIC CONNECTION METHOD TO ASSESS THE TEST WELL IMAGES ON THE ECHO. PI LAB PERFORMED A WEAK_D ASSAY ON THREE KNOWN RH NEGATIVE IN HOUSE DONOR SAMPLES AND 1 RH POSITIVE SAMPLE ON THE ECHO USING RETENTION CAPTURE-SELECT PLATES LOT SC284 AND RETENTION CAPTURE-R INDICATOR CELLS LOT 221236. CONTROLS PERFORMED AS EXPECTED AND ALL RH NEGATIVE IN HOUSE DONOR SAMPLES WERE NEGATIVE AS EXPECTED RETENTION PRODUCT PERFORMED AS EXPECTED. A SERVICE CALL WAS MADE TO CHECK THE PROBE AUTOCAL SETTING. CUSTOMER REPORTS USING A NEW LOT OF CAPTURE-R SELECT , SC294, HAS RESOLVED THE PROBLEM. CUSTOMER INDICATES AFFECTED SAMPLES WERE REPEATED AND REPORTED OUT NEGATIVE WITH CELL BUTTONS APPEARING AS EXPECTED. OUR INVESTIGATION DID NOT IDENTIFY A POTENTIAL PRODUCT DEFICIENCY. THE CUSTOMER ISSUE WAS NOT REPRODUCED OR CONFIRMED.

Description of Event or Problem · 1

ON (B)(6) 2014 A CUSTOMER REPORTS A DONOR UNIT WHICH IS O RH NEGATIVE REPORTED OUT AS RH POSITIVE ON WEAK D TESTING USING CAPTURE-R SELECT PLATES ON THE GALILEO ECHO INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644264 CAPTURE-R SELECT REAGENT RED BLOOD CELLS KSZ IMMUCOR, INC. SC284

Patients

Seq Age Sex Outcome Treatment
1