CAPTURE-R SELECT
Report
- Report Number
- 1034569-2014-00178
- Event Type
- Malfunction
- Date Received
- October 10, 2014
- Date of Event
- September 11, 2014
- Report Date
- October 9, 2014
- Manufacturer
- IMMUCOR, INC.
- Product Code
- KSZ
- PMA / PMN Number
- BK040024
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
IMMUCOR TECHNICAL SUPPORT USED A REMOTE ELECTRONIC CONNECTION METHOD TO ASSESS THE TEST WELL IMAGES ON THE ECHO. PI LAB PERFORMED A WEAK_D ASSAY ON THREE KNOWN RH NEGATIVE IN HOUSE DONOR SAMPLES AND 1 RH POSITIVE SAMPLE ON THE ECHO USING RETENTION CAPTURE-SELECT PLATES LOT SC284 AND RETENTION CAPTURE-R INDICATOR CELLS LOT 221236. CONTROLS PERFORMED AS EXPECTED AND ALL RH NEGATIVE IN HOUSE DONOR SAMPLES WERE NEGATIVE AS EXPECTED RETENTION PRODUCT PERFORMED AS EXPECTED. A SERVICE CALL WAS MADE TO CHECK THE PROBE AUTOCAL SETTING. CUSTOMER REPORTS USING A NEW LOT OF CAPTURE-R SELECT , SC294, HAS RESOLVED THE PROBLEM. CUSTOMER INDICATES AFFECTED SAMPLES WERE REPEATED AND REPORTED OUT NEGATIVE WITH CELL BUTTONS APPEARING AS EXPECTED. OUR INVESTIGATION DID NOT IDENTIFY A POTENTIAL PRODUCT DEFICIENCY. THE CUSTOMER ISSUE WAS NOT REPRODUCED OR CONFIRMED.
ON (B)(6) 2014 A CUSTOMER REPORTS A DONOR UNIT WHICH IS O RH NEGATIVE REPORTED OUT AS RH POSITIVE ON WEAK D TESTING USING CAPTURE-R SELECT PLATES ON THE GALILEO ECHO INSTRUMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 644264 | CAPTURE-R SELECT | REAGENT RED BLOOD CELLS | KSZ | IMMUCOR, INC. | SC284 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |