FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4162025 · Received October 10, 2014

Report

Report Number
2032227-2014-36082
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 10, 2014
Report Date
September 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS STILL EXPERIENCING BENT CANNULAS AND NO DELIVERY ALARMS EVEN AFTER SPEAKING WITH THE HELPLINE PREVIOUSLY. CUSTOMER SPOKE TO HER EDUCATOR ABOUT IT AND HER EDUCATOR RECOMMENDED SHE SWITCH TO (B)(4). CUSTOMER IS GOING TO START USING (B)(4) TO SEE IF IT HELPS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644592 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAP

Patients

Seq Age Sex Outcome Treatment
1 33 YR