FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4162020 · Received October 10, 2014

Report

Report Number
2032227-2014-36080
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 11, 2014
Report Date
September 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER CANNOT GET HER INFUSION SET TO DELIVER. WHEN CUSTOMER GOES TO THE HOME SCREEN, IT SAYS LAST ALARM 12.24, NO DELIVERY, AND FINISH LOADING. CUSTOMER WAS CHANGING HER INFUSION SET WHEN THE ALARM OCCURRED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 200 MG/DL. CUSTOMER WAS ADVISED TO DISCONNECT THE TUBING AND RESERVOIR AND THEN RECONNECT. CUSTOMER STATED THAT THE INSULIN DID NOT EXIT. CUSTOMER WAS ABLE TO TROUBLESHOOT FOR A POTENTIAL RESERVOIR AND INFUSION SET AT THIS TIME. CUSTOMER WAS ASSISTED WITH PRIMING PUMP, BUT PUMP SAID NO DELIVERY. CUSTOMER STATED THAT THE INSULIN DID NOT EXIT THE TUBING. CUSTOMER TRIED ANOTHER RESERVOIR BUT THE PUMP ALARMED NO DELIVERY WITH MANUAL PRIME. CUSTOMER WAS ADVISED TO CHANGE THE RESERVOIR TO RESOLVE THE ISSUE AND TO RETURN THE RESERVOIR. CUSTOMER WAS ABLE TO PRIME AND INSERT INFUSION SET. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643860 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A H9083607

Patients

Seq Age Sex Outcome Treatment
1 72 YR