FDA Adverse Event Injury Summary report: N

530G INSULIN PUMP

MDR report key: 4161942 · Received October 10, 2014

Report

Report Number
2032227-2014-36118
Event Type
Injury
Date Received
October 10, 2014
Date of Event
September 10, 2014
Report Date
September 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD HIGH BLOOD GLUCOSE LEVELS SINCE LAST NIGHT AND CANNOT GET IT DOWN. CUSTOMER ASSUMED THAT IT WAS BECAUSE HIS SET IS ON SOME SCAR TISSUE AND RIGHT NOW IT IS RECEIVING A NO DELIVERY ALARM. CUSTOMER HAS HAD TWO SETS THAT WAS NOT GIVING HIM ANY INSULIN AT ALL. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 527 MG/DL. CUSTOMER GAVE A BOLUS BUT DOES NOT KNOW IF IT WORKED. CUSTOMER WAS ADVISED TO CLEAR THE ALARM WITH THE ESC AND ACT BUTTONS. CUSTOMER WAS ADVISED TO DISCONNECT AND RECONNECT THE TUBING AND RESERVOIR. CUSTOMER VERIFIED THE CONNECTION WAS SECURE AND VERIFIED THAT THE INSULIN EXITED THE TUBING. CUSTOMER RAN A MANUAL PRIME AND THE PUMP DID NOT ALARM NO DELIVERY. CUSTOMER WAS ADVISED THAT THE PUMP WAS WORKING AS DESIGNED. CUSTOMER WAS ABLE TO GET INSULIN TO EXIT TUBING AFTER TROUBLESHOOTING. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
643664 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 60 YR