FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4161941 · Received October 10, 2014

Report

Report Number
2032227-2014-36116
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 11, 2014
Report Date
September 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A SCRATCH ON THE SCREEN AND IT IS INDENTED IN THE GLASS BOX. CUSTOMER STATED THAT IT HIT AGAINST THE TABLE AND MESSED UP THE GLASS BOX. CUSTOMER WAS SITTING DOWN IN A CHAIR AND GOT UP AND SCRATCHED THE SCREEN WITH THE TABLE. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 150 MG/DL. CUSTOMER STATED THAT THE PUMP WAS WORKING FINE AND THE SCRATCH IS JUST ON THE SURFACE. CUSTOMER WAS ADVISED THAT SHE CAN STILL USE THE PUMP AND TO MONITOR THE PUMP. CUSTOMER STATED THAT IT IS NOT A CRACK, ONLY A SCRATCH ON THE SCREEN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644899 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 49 YR